MATES RATES TERMS & CONDITIONS
OFFICIAL TERMS AND CONDITIONS
OPUS CAMPER “MATES RATES” REFERRAL PROGRAM
Effective Date: September 10, 2025
ARTICLE 1: DEFINITIONS
1.1. “Referrer” shall mean an individual who is a verified current owner of an OPUS® Camper and submits a referral through the official channels as defined herein.
1.2. “Referee” shall mean an individual whose details are submitted by a Referrer and who has not had any active sales discussions with an authorised OPUS® Camper dealership within the six (6) months prior to the submission date of the referral.
1.3. “Qualifying Purchase” shall mean the finalised sale and completed delivery of a new, factory-stock OPUS® Camper or caravan to a Referee. This definition expressly excludes the purchase of ex-demonstrator (ex-demo), second-hand, or otherwise used models.
1.4. “Reward” shall mean one (1) $400 AUD Fuel Voucher, subject to the conditions outlined in Article 5.
1.5. “Program Website” shall mean the official OPUS® Camper website where the designated “Refer a Mate” submission form is hosted.
ARTICLE 2: ELIGIBILITY
2.1. Referrer Eligibility: Participation is open to Australian residents who are current owners of an OPUS® Camper. The Company requires proof of ownership, which may include, but is not limited to, a valid Vehicle Identification Number (VIN) or Chassis Number. The Company reserves the sole right to verify and determine ownership status.
2.2. Referee Eligibility: A Referee must be a new lead for the Company. Individuals who are present in the Company’s sales database and have been in active communication with a dealership within the six (6) months preceding the referral submission are ineligible.
ARTICLE 3: REFERRAL SUBMISSION PROCESS
3.1. All referrals must be formally submitted by the Referrer exclusively through the designated “Refer a Mate” form on the Program Website. Submissions via any other channel shall be deemed invalid.
3.2. The Referrer must provide accurate and complete personal and contact information as requested on the form, including verifiable proof of ownership.
3.3. The Referrer must provide the full name, email address, and telephone number of the Referee.
3.4. By submitting the form, the Referrer warrants and represents that they have obtained the prior, explicit consent of the Referee to share their personal information with the Company for the purposes of this Program.
3.5. Upon receipt, all submissions will be subject to verification by the Company to confirm the eligibility of both the Referrer and the Referee in accordance with Article 2.
ARTICLE 4: CONDITIONS FOR A SUCCESSFUL REFERRAL
4.1. A referral shall be deemed successful only upon the satisfaction of all the following conditions:
a) The referral was submitted and verified in accordance with Article 3.
b) The Referee completes a Qualifying Purchase as defined in Article 1.3.
c) The Qualifying Purchase occurs within six (6) months from the date of the original referral submission.
d) The referral is the first valid referral received for the specific Referee, in the event of duplicate submissions by multiple Referrers.
ARTICLE 5: REWARD ISSUANCE
5.1. Upon confirmation of a successful referral, the Company’s “Referral Coordinator” shall contact the eligible Referrer.
5.2. The Reward, valued at $400 AUD, will be issued in the form of a fuel voucher.
5.3. The Reward will be delivered electronically to the Referrer’s nominated email address within thirty (30) days following the confirmed delivery date of the camper to the Referee.
5.4. The Reward is non-transferable, non-exchangeable, and may not be redeemed for cash or any other substitute.
5.5. The Referrer is solely responsible for any and all tax liabilities that may arise from the acceptance of the Reward.
ARTICLE 6: REFEREE INCENTIVE
6.1. A qualifying Referee shall be eligible to receive the best available promotional or campaign pricing offered by the Company at the time of their purchase, known as the “Mates Rates” deal.
6.2. The incentive provided to the Referee under this Program is exclusive and may not be combined, stacked, or used in conjunction with any other promotions, discounts, rebates, or offers provided by the Company or its authorised dealerships, unless expressly permitted in writing by the Company.
6.3. The specifics of the “Mates Rates” deal are curated by the Company and are subject to change.
ARTICLE 7: GENERAL CONDITIONS & LIMITATIONS OF LIABILITY
7.1. Verification: The Company reserves the absolute right to verify all information provided and to audit its sales and communication databases to enforce the eligibility rules of this Program. The Company’s decision on all matters relating to the Program is final and binding.
7.2. Data Privacy: Personal information collected in connection with this Program will be managed in accordance with the Company’s Privacy Policy, as available on its website.
7.3. Program Modification & Termination: The Company reserves the right, in its sole discretion, to modify, suspend, or terminate this Program at any time without prior notice. Any change to the Reward value will not be retroactive; referrals submitted prior to a change will be honoured at the rate advertised at the time of their submission.
7.4. Post-Termination Validity: In the event of Program termination, existing valid referrals will remain active for a period of one (1) month from the termination date. A Qualifying Purchase must be completed within this period for the referral to be deemed successful.
7.5. Disqualification: The Company reserves the right to disqualify any participant it reasonably believes to be engaging in fraudulent, misleading, or bad-faith conduct, or who is otherwise in breach of this Agreement.
7.6. Limitation of Liability: To the maximum extent permitted by law, the Company shall not be liable for any loss, damage, injury, or disappointment suffered by any participant entering the Program or as a result of accepting any Reward. The Company is not responsible for any technical- or human-error-related problems in the administration of the Program.
7.7. Governing Law & Jurisdiction: This Agreement shall be governed by and construed in accordance with the laws of the State of Victoria, Australia. The parties irrevocably submit to the exclusive jurisdiction of the courts of Victoria to resolve any disputes arising out of this Agreement.
7.8. Severability: If any provision of this Agreement is found to be invalid or unenforceable by a court of competent jurisdiction, such provision shall be severed from the remainder of this Agreement, which will otherwise remain in full force and effect.
7.9. Entire Agreement: This document constitutes the entire agreement between the participant and the Company concerning the Program and supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written.